Privacy

Request deletion of your Pulse data

Pulse does not currently provide an automated account or data deletion tool. Requests are handled manually.

Step 1

Send a request

Email contact@bocaspulse.com with the subject “Bocas Pulse data deletion request”.

Step 2

Help us identify your records

Include only the information reasonably needed to find the data associated with your Pulse use:

  • the WhatsApp phone number you used with Pulse;
  • your WhatsApp display name, if you used one; and
  • an approximate date or period when you contacted Pulse.

Do not send a password, verification code, government ID, payment information, or a copy of your full WhatsApp history.

Step 3

Verification and review

Pulse may take a reasonable step to confirm that the request comes from the person associated with the WhatsApp identifier. After verification, the team will review the personal data linked to the request and explain the deletion outcome.

Some limited records may need to be retained when deletion would conflict with service integrity, security, fraud prevention, or an applicable obligation. If that applies, the response will explain what could not be deleted.

What this request covers

This process applies to personal data held by Bocas Pulse. WhatsApp and Meta may separately hold information under their own terms and privacy practices; a request to Pulse does not delete data independently controlled by those services.

More information

Read the Bocas Pulse Privacy Policy for more detail about the information Pulse receives and how it is used.